Encino Mail & More

Excellent service and systematic

Love this place and definitely coming back!! Went there to get my shopping done Val was extremely nice & professional She packed it and got me out of there in no time Thank you!!!

The best service I’ve used

Cant thank you enough for helping me with my passport renewal !!! I’m always so stressed when I’m dealing with governmental stuff but Christina and Val were super helpful & efficient from taking our passport pics helping us fill out the forms and ship it. I ran into them by mistake and I’m happy because now they are my One stop shop for my mailing stuff. I don’t usually write reviews but for them I had too. 10/10!

Me and my husband needed to renew our passports Going all the way to the embassy was long drive and complicated, we found this place that is doing the same service 5 min away ,instead of going all the way to LA Quick efficient, nice and professional service. 100% we will come back when it's time to renew for the kids.

Aliyah was awesome!

Very patient and amazing staff. Always a pleasure when I come around to pick up mail.

Great service and personal attention 👏

I've been coming here for years and love having a "mom and pop" shipping store conveniently located in my neighborhood. This store has been a staple in the community for decades and it was wonderful to see the management shift into such good hands with Adi and Lior (previous store patrons) when the original owners moved into retirement. Adi has kept all the same useful shipping store services as expected as well as overall friendly service. Adi and her staff really seem to care about making sure their customers are happy. I often feel bad that most of my business at this store is dropping off packages and letters for UPS, fed ex, etc. and all kinds of returns from online purchases. I know these are not "money makers" for stores, but Adi and the staff are always so friendly and appreciative of me using their services. Stamps, passport pictures, notary... This is also a great place to get the typical mail and office supplies in a pinch, but they have also started selling other random, but cool and useful items. I'm glad I can still come to a locally owned family store and have a great experience as this is becoming a rarity. I love that there is a framed picture up in the store of the original owners with the new owners! Really touching and symbolic of a bygone era.

Encino Mail & More is great! They are pleasant and take care of everyone in a calm manner even on hot days. lol

Very quick and efficient with the transaction.

Thank you for helping me ship out my package to Germany. Will be using this mailbox store for all shipments

Love this place 1. They sell this air freshener that smells AMAZING ! I kid you not 2. Staff is always super friendly and informative when you have questions. I have never left this place confused or not wanting to come back. Amazing postal service + more of course !

This people are very nice and polite I use them for the last four months they’re very professional

Jose is the GOAT!!! I come here because he gives me the best service and the best prices!

Encino Mail and More is the best! The staff is super friendly and always helpful. It has that welcoming, local neighborhood feel that you just don’t get at big chains. I’d much rather support a small, family-run business like this. They make errands easy and pleasant, highly recommend!

Encino Mail and More is one of the most Incredible establishments that I’ve had an opportunity to visit while here in Los Angeles. It has everything here I can ship FedEx, UPS, United States Postal Services, DHL, purchase stamps, use their notary service and more. It’s just Amazing!!!!! however, the one thing that really makes it stand out is a young lady that works there by the name of Aaliyah, such a gentle spirit, very professional, and very helpful in obtaining any and all of the services that they offer. I also had a pleasure of meeting Jose, who is also another pleasant employee that works there if ever given the opportunity one should stop by and utilize their services. As long as I’m in Los Angeles and need any of these services I will never ever ever go anywhere else. Aaliyah and Jose thank you graciously you guys are awesome.🤩

I have been a customer for 10 years. They are so intelligent and helpful. I always appreciate their excellent customer service. Thank you!

I just happened to drive by Encino Mail & More while I was in town. I had a few orders on my Shopify. They were so kind and helpful. They helped me connect my WiFi, print, and ship quick and easily! Highly recommend. Great service. Very friendly.

This is my local spot to send back Amazon returns and anything related to UPS and FedEx shipments. It’s always an easy and simply process when I come drop off my items. It’s also convenient every time I need to send faxes out. Special shout out to Aaliyah for her warm customer service skills and her willingness to be helpful.

Alliyah was a great help. Called me back with different options for my international packages I had to send, found the best option for me and when problems occurred with DHL she quickly found a solution and had my packages taken care of and delivered immediately. She was very helpful and professional throughout the process. I strongly recommend.

Nice, friendly staff. Got my documents notarized quickly

Great store Excellent service very friendly Will definitely be back *****

I have had a mail box at this place for the last 15 years (back when it used to be Mailboxes Plus). The couple that owned it before were always kind and helpful to me - I never had any issues with them. There were also times that they called me to let me know a package came in that looked important! Recently they retired and a new family took over. They are very nice and kind - they were quick to learn the people who had mailboxes and have done quite a bit of work modernizing and updating the place (new flooring, stuff to buy, digital package management, text notifications, etc)! I am definitely excited for the changes that they are making and so happy that this place found someone new to take it over and didn't close. It is in a great location and I am happy to continue to use the same address that I have the last 15 years! Keep up the good work!

Thank you for your services. Internationally shipment , thank you again

aliyah was super helpful ! i never knew shipping something out was this easy! my new go to spot!

I have known this Business of Encino Mail & More for many years. The owner Ms. Adi is the owner including two employees Jose and Aliyah are very polite, nice, and helpful. You will be happy with your experience at this place.

Came in to take passport pictures and everyone was very helpful and pleasant. Definitely would come again.

I've used their services twice and I am very satisfied! The staff is incredibly friendly and always willing to help. Everything is processed quickly and conveniently. Thank you for the great service

Friendly staff quick and easy service. Only place I go

I love this place I’ve been their customer for years now. Great people to work with. always good customer service. I haven’t been to the post office in years thanks to this place much ! faster much easier definitely recommend this place.

As a mailbox renter over the last 40 years, I have chosen to stay with Encino Mail & More over the last 15 years primarily due to the personal attention, wide range of services available, and, of course, reasonable pricing compared to the other alternatives. While I enjoyed a lovely business/personal relationship with the original owners, the new owners, Lior & Adi, are truly a breath of fresh air. Since taking over, they have not only renovated the store offering a fresh, clean and more modern appearance but also have expanded their products and services. Equally, if not more importantly to me, this husband & wife team and their very friendly staff offer a warm and inviting environment to all while promptly and attentively caring for your various business-related needs. Quite frankly, I almost never write a review for anything online; however, when one experiences that rare commodity known as “Good” customer service nowadays I felt compelled to share this with others. This family-run business genuinely deserves YOUR business. Don’t forget to say hello to Lior, Adi and Juan! Scott D.

I love coming to this place Adi and Val always Happy welcoming and helpful with anything I need I really recommend this store for any of the services you need Notary copies fax passport pics ...

“I have been a loyal customer of Encino Mail and More for several years, handling all my mailing and notary needs through them as a resident of the area. Recently, however, I had an experience that completely changed my perspective on this business. I shipped two boxes through them, one containing shoes and the other makeup, meant for different companies. Unfortunately, the clerk at Encino Mail and More sent the packages to the wrong addresses—sending the shoes to the makeup company and the makeup to the shoe company. This error caused significant hassle for me, as the shoes ultimately got lost in the process. I’ve been dealing with this issue for several months now. The clerk initially promised to resolve the issue, but I have only received repeated excuses and runarounds. The lost shoes cost me over $800, and my credit card has been charged. When I finally managed to speak with the owner after months of leaving messages, he was incredibly rude, dismissive, and took no responsibility for the mistake his business made. Encino Mail and owner’s lack of accountability, professionalism, and customer service has not only caused me financial stress but has also wasted my time and patience. I would strongly suggest taking your business elsewhere for mailing, shipping, and notary services if you want to avoid similar issues.”

I needed to print and sign and send a document and Aliya made it so easy for me. This my go to shop now for sure.

Encino Mail and More is an exceptional establishment with a team of highly dedicated and friendly staff members, Alliyah and Jose. They go above and beyond to provide top-notch services. I use this location for holding packages, notaries, and drop off shipments. Their level of customer service is unmatched, making every visit a pleasant and efficient experience. I highly recommend Encino Mail and More for all your mailing needs. Best in business!